Customer Experience Strategy & Insights

Personalization plays a key role in shaping the Customer Experience. PersonalizeCX is a blog focused on personalization planning, customer data, and agile marketing.

A passion for digital experience strategy

Learn more about the convergence of personalized content, advanced AI use cases, omnichannel marketing strategy, agile methodologies, and pushing the boundaries of the marketing technology landscape.

Tailored Customer Journeys

Unlock the potential of personalized customer experiences with our innovative solutions designed for businesses of all sizes.

AI-Enhanced Personalization

Harness the power of AI to deliver highly personalized customer experiences, catering to individual preferences and behaviors in real-time.

Omnichannel Marketing Mastery

Create a seamless and unified customer journey across all digital and physical touchpoints, powered by our sophisticated omnichannel strategies.

MarTech Stack Optimization

Optimize your marketing technology stack with our expert insights, ensuring each tool and platform works synergistically for maximum impact.

Agile Marketing

Adopt agile marketing approaches to rapidly adapt to market changes and customer feedback, ensuring your marketing remains relevant and impactful.

Strategic Consultation

Benefit from expert consultation services to refine your marketing strategies and drive meaningful customer interactions.

An array of resources

Browse a comprehensive collection of articles and videos curated by Jonathan Corley, an experience strategist with over a decade of experience in martech consulting. Spanning topics from the latest in generative AI and personalization techniques to in-depth recaps of key Sitecore events, explore insights surrounding the future of customer engagement.

Contribute Insights

  • Do you want to be featured on the site? Share your unique insights and experiences in the field of experience strategy and digital marketing.
  • Exchange ideas and strategies that shape the community’s understanding of digital experience.
  • Play an active role in influencing the direction and conversation around cutting-edge marketing technologies and strategies.

PersonalizeCX Newsletter

  • Stay informed with updates on the latest trends and shifts in customer experience and digital marketing.
  • Gain valuable insights from Jonathan Corley and other industry leaders, helping you navigate the complex landscape of digital strategy.
  • Receive actionable advice and strategies that can be directly applied to enhance your marketing and customer experience efforts.

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